To meet you, give your pets an opportunity to bond with someone new. Fill out a service agreement with pertinent info such as: pet's feeding, play & potty routines; personality; likes/dislikes; location of food, treats, leashes, toys; administering meds.;view recent vaccination records. Pick up 2 sets of keys (1 used by sitter; the other kept in office locked key box)

We recommend 3 daily visits for pups . If pups have a doggie door, 2 visits will suffice. Multiple 30-min. daily pup visit rates are:

$45 for 3 visits; $56 for 4 visits.

Rates apply for 1 to 3 dogs who walk well together. If dogs cannot walk together, a longer visit may be necessary.

If pups use their backyard for play, exercise & potty breaks, up to 4 dogs can be visited @ multiple discounted rates

Kitty Visits: Multiple 30-min. visits: 2 @ $30; 3 @ $42

An additional $5.00 per visit is charged for excessive mess clean up.

An additional charge per visit may be applicable if allotted visit time is exceeded due to: complicated preparation of foods for various pets, giving meds to pets who may not be in the mood; or maintaining an excessive number of litter boxes.

Arrive bet. 3-4 p. ea. day; leave bet. 8-9 next morning

Arrive bet. 1-2 p. ea. day; leave bet. 9-10 next morning

Note: If a client requests a particular overnight service and a sitter has other previously scheduled pet visits during the day or evening, it will be necessary for sitter to leave overnight client's home to care for other pets and then return after visits are completed.

Other Charges

Key Pick Up & Return:
If a client wishes keys returned after initial service, we'll be glad to do so. A fee of $5.00 will
be charged. If subsequent services are requested, $5.00 will be charged each time keys are
picked up and $5.00 each time keys are returned.

Medications:No charge for topical or oral meds. $5.00 is charged to administer each insulin shot and subcutaneous fluid therapy session..

Pet Supplies and/or Meds: If a client requests a sitter to purchase pet supplies (food, treats, litter etc.) or pet meds, $15.00 is charged for each trip necessary to acquire requested items.

For example: Going to store to buy pet supplies = 1 trip; going to vet's office for meds = 1 trip. If it is necessary to go to grocery store and vet's office at one time, 2 trip charges will be applicable. Sitter will leave at client's home an invoice for trip charge(s) & applicable receipt(s). If sufficient money was not left for purchases, client will be expected to pay the balance + applicable trip charge(s). Check made payable to Alpha Pet Solutions LLC for total should be mailed as soon as possible to Alpha Pet Solutions LLC, P. O. Box 330135, Atlantic Beach, FL 32233.

Package Pick Up: $5.00 will be charged each time client requests a sitter to go to their apartment office to pick up packages and bring back to their home.

Early/Late Visits:
We visit our pets between 8:00 a. & 9:00 p. $2.00 is charged for each earlier or later visit.

Alpha holidays & fees:
New Year's Day, Memorial Day, Easter Sunday, July 4th, Labor Day, Thanksgiving Day,
Christmas Eve Day, Christmas Day and New Year's Eve Day. $5.00 is added for each
pet sitting/dog walking visit and $0.00 is added for each overnight stay occurring on any of the foregoing holidays.

Policies

"I'm Home" Call: We ask clients to call us @ (904) 868-7387 immediately upon their return home. We worry until we know pets have their people back. If we have not heard from a pup client 4 hours before their pup's next visit, our sitter will come for that visit. If client is home and has forgotten to call us, an additional visit will be charged. to compensate our sitter for their time. If a client finds their return will be delayed, we ask that they call (904) 868-7387 as soon as possible to see if additional visit(s) can be arranged.

Cancellations:

Non-Holiday Service: We would appreciate receiving notice at (904) 868-7387 at least two (2) calendar days before the 1st scheduled visit of a series of visits. For ongoing daily walk pup clients, we would like to receive at least 24 hours notice. We understand that illness and unexpected events occur and we will do our best to work within a short time frame.

Holiday Service: We would appreciate receiving notice at (904) 868-7387 at least five (5) calendar days prior to date of 1st scheduled visit so that time previously reserved for that client can be filled with other service requests. If less than 5 days notice is given and we cannot fill that client's previously reserved dates with other service requests, a cancellation charge of 20% of the client's total visits will b charged.

Early Returns: If a client returns early during non-holiday or holiday service, only service credits good for 1 year will be issued for each daily visit or overnight stay not required due to early return